We found it silly to begin with because the woman who served us, always serves us and knew us. Kinda turned me off for a bit after I found that. I usually go at night when it's not crowded and I always win! The food is not prepared properly, under cooked and expensive. We all enjoyed the guest and customer service.
The way patrons were allowed to treat staff was unreal, though security guards where usually in site if we truly needed. Was this review helpful? Great place to work, good time off plus benefits. Good atmosphere, great jobs and benefits, management very good, team players. Worked with you if you needed emergency time off for family situations.
Our boss worked alongside his employees. I would highly recommend this place. One of the best employers in the area. Fun place to work, but pay is extremely low compared to the work.
Pay should be at least minimum PLUS the tips they make, not a couple dollars below minimum, especially if you are in a department that does not make a lot of tips. Its a fun place to be, but I don't see anything long term for me. Takes a lot of family time away for such little compensation. Gaming industry- For not all individuals. While at this company there was a constant negative comments made about most things. From the smoking atmosphere, the long hours, free meals that were undesirable, management did not seem to care about the welfare of family or home life of their employees.
We worked for below minimum wage after the wage increase even after the company gave raises to other service employees, it was only with the assistance from employees that were fired for reporting to the labor board that we were given appropriate pay increase. If family matters arose the management counted the occurrence against the individual even if time was accrued for leave. If you have little desire for a social life, then this job is for you.
This job requires smarts and dedication, witch are not worth the compensation. This department has the biggest turnover rate in the casino. If you are not careful enough, you can be let go for being off to much with you cash drawer. Most people can't handle the constant changes in hours and seek other employment.
The plus side is that because the turnover rate is so high you can become a supervisor sooner then later. For the most part if you don't get flustered under pressure, this job is a good pass time.
Fun place to work. Nice fast paced place of employment will defiantly keep you on your toes. With cleaning and sanitizing doing inventory and maintain selfserve stations. Productive and entertaining workplace. Many employees who become friends. I have advanced a lot working here. I have been in multiple departments and even was able to attend school while working here.
Was let go because of exhausting FMLA. Worked for 2 years and was out of work because of a car accident and i got fired. Made good money on tips. Received a 15 minute break every hour. I've learned to avoid slots by playing table games. All in all it's a nice atmosphere except for the smoking. On a scale of 1 to 10 as casinos go I'd give it a 2 for slots, a 7 for table games and a 7 for all else which could be higher except for the smoking.
The hotel itself is very nice. The people who work their are very nice. Wish the bonuses paid more, I enjoy playing but don't need to spend a ton of money. Other casinos offer more bang for your buck. Staff was very friendly though and the band playing in the bar was fun.
Games and slots were fun. Great food as well. Games and slots we're fun. Excellent facility and staff. Lots of options for a night out. Food, fun and more! I have been going here for the past 2 years and never won nothing big.
The rooms are nice. However all the rooms I have had Sun on the faucets. Housekeeping needs to take more time in cleaning. Won as much as I lost Compares to any other casino I've been too equally. The air filters is pretty good though. Amazing rooms and the maple steakhouse is a must! Lose all the time. I used to win I have never been on such a losing streak. It's been over a year since I won a thing.
Just returned home and cut up our player cards we will find a new place to go. If you are a starter on the table games this is great place to learn. FREE valet parking gratuity My demographic is year olds. I found the casino lacked flare and excitement for someone of my age group, in comparison to some of the other casino's I visited.
Mind you I visited on a Thursday night. It may be more lively on a weekend and I had to pay for an alcoholic beverage. Other than that the staff were friendly, the casino was clean and didn't smell of smoke even though smoking is allowed Will definitely visit again. Got the lunch buffet. Top round beef was over cooked.
It'd be a struggle to remember anything that really stood out. The staff was friendly; place was clean; parking ample. Only saw 1 black jack table.
Love the Bingo Hall with all of their specials, slot machines are new and work great. Nice staff, very clean restrooms,beautiful hotel, spa treatments available and descent payouts. Could be better, needs more entertainment and not tribute bands. They could actually bring a celebrity up here for us to enjoy maybe like a comedian. More entertainment options would be nice. My favorite place to be. My birthday go to every year. Everything you need in one building.
Called to reserve a room when we were told they were completely booked out by Brittany once we mentioned we had a free room. Proceeded to book online with the free room code with no issues. Only one elevator worked when we got there. Won't even begin with the people working at the coffee stand We had a couple hours to burn so we stopped in.
I could tell that there was smoking in the area, but it wasn't as bad as I expected. Would have stayed longer if we could have. Fifth star comes when the last smoker leaves the building. Comps are ridiculous unless you're native they don't care about your opinions on any aspect of improving the casino or hotel is any way. Employees don't even know who the GM is or they pretend not too. Almost all dealers and pit bosses are ashamed of management.
Use to go weekly and play high limits now go elsewhere. Everything went downhill when the main VIP host Tony retired. He knew how to treat good players Fun place to go to hang out. Lots of slots and has gaming tables as well. Buffet is not that impressive very the price. But over all it's a good time.
I've worked there and played and stayed! Amazing standards here and entertainment. I almost got fired for not putting clean sheets on an unused bed when I worked housekeeping and making the bed!! It was unused, but the room was. So that's how strict they are. I had a ton of regulars and always amazing entertainment in the bar, thanks to Benny Herne!
This is the nicest casino I've been to in NY. The buffet is great!! And the people who work there are really nice and helpful. Went to the casino for New Year's Eve bingo it was well organized and I had a really fun time. The staff were very helpful with us newbies: Good variety of food and service.
Coat check available and free fountain drinks. Although there is a non-smoking section, overall the facility is pretty smokey. Small, in a remote location. I'm a craps player mostly, was disappointed when I was told craps tables don't open until 5pm. And there's only about 10 tables there total, half of them are some form of poker, a few blackjack.
One roulette, which also doesn't open until 5pm. If you're just looking for slot machines, they have those. But table games are not a strong point. Not worth driving all they way there for. Not sure I'd stay over night there. Not when you could go to Syracuse or Montreal and have a much better casino and nightlife experience.
The service was great! My room was nice and clean, the beds are so amazingly comfortable. Like sleeping on clouds! I think I'd be lucky if I even saw anybody win here Well kept casino and property. Loved the lights at night on the road between the casino and their gas station. Photo is from parking garage. Went for the Thanksgiving buffet and found it to be exceptional.
Arrived early and parking was easily available close to the entrance so there was no need to use their valet service. The gaming area is laid out well and slot denominations are clearly marked. Had a good time. Also it had avocado, bacon and diced tomatoes.
Great little place a few minutes walk to the beach! Place was exactly what we expected for a CR beach town. Everyone we encountered was super friendly. Craps table was fun. First time playing they helped us learn how to play. They thought we were secret shoppers lol.
We had several questions, and broke a lot of rules. Overall good experience, and we won a ton of money that night. The only thing is, it's not normal craps.
Each dice represents a card, and whatever you roll on the dice is matched with that corresponding card. But fun if you win. Sucks if you lose. Great casino,cedars coffee is amazing only place to get Starbucks in the North Country. Hotel rooms clean and affordable. I love Cascades Bar. Also have table games, poker and bingo. We enjoyed our overnight stay very much. The room was spacious, clean, and comfortable.
The bed was terrific, with a pillow top padding on the mattress. Check in was smooth and quick, and our dinner at the buffet restaurant was pretty good though not spectacular. If it weren't for the fact that we lost a pile of money in the casino, we'd go back more often! I did not stay at he hotel. I went there to gamble in the casino. I had a great time. The workers are very friendly and do a great job.
I have been there to see tribute bands. Each one I saw were very good and the ticket prices were reasonable. Its a nice place to go on vacation. I love the bedroom. The bed is so comfortable and the room is big. I like the fact that you need the key of your room to open the door of the pool section. The casino offers free drinks. Love the people there. Don't win much but still love going.
I love it here! I usually go at night when it's not crowded and I always win! I'm not sure how busy it is during the day but from my experience, night time is ideal. Also because I'm a member, I get free slot play all the time through mail, and I recently received a free night at the hotel!
This is my get away from reality. Its tough for me to rate the Casino, since I have never been there to gamble. However, they have a wide variety of restaurants which is nice and I have enjoyed the food at them. The casino looks well maintained and always seems to be busy. The reason for the -1 star is for the smoking. The place smells like smoke and is super unpleasant.
It was sooooo amazing. My husband and I went there for our anniversary and we absolutely loved it. I would highly recommend going to check it out. We had so much fun. Everyone else will too in my opinion. Too much smell of tobacco everywhere. I got a very bad experience to be seated at the buffet.
I went to eat at the buffet, the cashier asked me to waited to be seated. I stood for a few minutes. A man host stood about 10 feet away and he waved at me. I wasn't aware of that he waved at nevand asked me to walk to him.
I stood there for a minute and look at him again I feel this is such a rude way to treat a guest to be seated. This man host shouldn't be a host if he is lazy to walk the guests to their seats.
He wasn't smiling and did seem to enjoy his job. We had a great time at Akwesasne as usual. There are so many machines to play. The buffet is fantastic, a large selection at a good price. Attendances are very helpful and pleasant. Today as we were leaving our floor, we discovered the main elevators were broke down. We had to take the service elevator to the main floor. First time we have stayed overnight.
The rooms are spacious and very nice, and clean. This casino has grown so much since I was there last. Very good selection of slot machines and table games. Staff was very friendly and drinks are affordable. Games let you hang around and don't suck your money in like a paper shredder. Not crazy at all but you'll still have a blast.
Everything is clean and perfect. Love staying the night. They have a pool and it's bloody amazing. Everyone who works there is great, happy and helpful. We were here for a wedding.
The staff and atmosphere was wonderful. The only recommendation I have is that the staff working the weddings in the banquet room, have a standard pricing for drinks. Other then the pricing of drinks, we had a great time! Love all the things they offer! The hotel rooms are wonderful and so comfortable! The food is amazing! Workers are super nice!
Lots of different events happens there! Great giveaways and prizes! Tons and tons of slot games and card tables! So many things to do there! We love going and spending the night and weekend there! This is one of my favorite places to go. The machines are a little tighter than the ones in Vegas.
Then again Vegas is a lot farther and therefore a more expensive trip but I have to admit I miss the cocktail waitresses with the complimentary drinks.
I couldn't even get one for a soda so I went and found the machine to get one. We went for lunch too. The lunch buffet was good but the dinner buffet is awesome. I would recommend waiting for dinner to start. This was a great little casino. The only reason why I say little is because I live close to Foxwoods Casino in Connecticut and I'm use to the size there. However, Akwesasne Casino has everything the larger casinos have. The most impressive aspect was the friendliness of the entire staff!!
I highly recommend this establishment as a great getaway for anyone! Akwesasne surprised me with their pick of games and overall experience. The buffet was delicious especially the dessert and they even had hold em cash games.
Recommend to all who gamble or want to have a good time. Rooms were very nice. Sticks restaurant was good with friendly waitstaff but slow getting drinks and food served. As though more help was needed. The rooms were very nice. The staff was very kind and helpful. We had a great time and will surely be back for more! Rooms are always nice.
What is hated among my family is the overwhelming smell of cigarette smoke. Really should make smoking AND non smoking sections. Food buffet was also great. We have stayed at least three times. I do love going there but there is so much smoke in this casino and very few areas are smoke-free.
The smoke hits you when you enter the front door. I really wish they would make this casino smoke-free like the ones in Ontario, Canada. I go to enjoy the table game however in the past two years the training is lacking with all aspects of the staff not just the table games. You need to leave wherever you are, tables or slots to get your own drink.
I would recommend taking a ride to turning stone or even Mohegan Sun. At least people are smiling and having a good time. Every where you go are grumpy people which doesn't lead to a good time at all.
It's very clean and the restauraunt and small food court for fast food is very convenient. The waitresses serving drinks while playing the games is a great service.
Sticks is a great place to eat at a reasonable price. My girl and I go to the casino maybe once per month. And we never go over our budget which is the important part. The casino was fun. I dislike that people were would smoke in the none smoking zones. Always have fun when I go and always come out with way more than I had.
Otherwise had a great time: Dinner at Sticks was great! Enjoyed our visit had a wonderful meal at harvest buffet good was hot and we'll maintained by staff and had fun playing slots.
Also staff was very friendly and attentive to all patrons over all enjoyed our visit will recommend to anyone visiting or passing through. We had a king room and it was so nice and clean. The view wasn't amazing, but the resort is basically just surrounded by trees anyway. The casino is also fantastic.